AI SKILLS
Round-the-clock customer support

AI Customer Support Agents

We deploy intelligent AI agents that answer your customers’ questions instantly, 24 hours a day, 7 days a week — by text (website chat, WhatsApp, Facebook Messenger, Instagram) or by voice (phone calls). The agent knows your products, communicates in multiple languages, and escalates to a human agent when needed.

What’s included

  • Instant answers 24/7, with no wait time
  • Works across chat, WhatsApp, Messenger, Instagram, and phone
  • Multilingual: Romanian, Russian, English, and more
  • Full integration with your existing CRM
  • Trained on your company’s knowledge base
  • Smart escalation to a human agent
  • Analytics and reporting dashboard
  • Continuously updated based on feedback

How it works

  1. 1

    Analysis

    We review your current customer support process, the kinds of questions you receive, and your request volume.

  2. 2

    Setup

    We train the AI agent on your company’s knowledge base, products, policies, and tone of voice.

  3. 3

    Integration

    We connect the agent to your communication channels (website, social media, phone, CRM).

  4. 4

    Launch and optimization

    We launch the agent, monitor its performance, and keep optimizing it based on real interactions.

Frequently asked questions

Can the AI agent fully replace our support team?
The AI agent resolves 70–90% of repetitive questions. For complex situations, it automatically escalates to a human agent. In practice, it frees your team up for the cases that genuinely need personal attention.
How long does implementation take?
Between 1 and 3 weeks, depending on complexity. A simple chatbot can be up and running within a few days.
What languages can it communicate in?
Romanian, Russian, English, and practically any other language. The agent automatically detects the customer’s language and responds in that language.
How much does it cost?
The price depends on the number of channels, the volume of interactions, and how complex the integration is. Contact us for a tailored quote.

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AI agents that qualify leads and guide customers toward a purchase.

Request a free consultation

Let’s talk about how this service can work for your company.

Request a quote